If you need a tow truck, it is important to know that every company is different. Some may not have the equipment to help you in your situation. It is beneficial to ask your tow truck driver a couple questions to make sure you are getting the service you need.
Here are 3 questions to ask your tow truck driver.
How Far Are You?
If you are in a situation where you need a tow truck driver as soon as possible, you can ask how long it will take the driver to reach you. Knowing how long your driver will take can be very helpful, especially if your car is in an unsafe area. Furthermore, you can find out if there is anything you can do in the mean time and request updates on how far away the driver is. You may choose to call a relative or friend to come and grab you from your car or call a taxi company.
How Much Will It Cost?
Tow truck prices can vary depending on what is required from the driver, the equipment needed, and how far your vehicle needs to be towed. It is possible that additional charges can come up once the driver reaches you and sees the work needed. You can most likely receive an estimate from the tow truck company over the phone. Additionally, you can ask what factors can affect the price and if it is cash or card only.
Do You Have The Right Equipment?
Not all tow companies will have the right equipment. Some may not be able to tow large vehicles or have the supplies for vehicles with non-traditional tow hookups. It is best to ask the driver if they have the right equipment before they arrive.
If you liked this blog, check out this one on, “What to Do When You Get a Flat Tire.”