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What To Do If Your Car Is Damaged From A Tow Truck

If your car has been damaged or cannot be driven, a tow truck is your solution. When you call a tow truck company, you want to make sure your vehicle will be taken care of. But, there is a chance that your car can be further damaged if the tow truck company does not have the right equipment to do the job.

So, here is what you can do if your car is damaged by a tow truck.

Be Prepared

Before your car is loaded onto the tow truck, take photos of your car’s exterior and internal conditions. This way, you have evidence of how your vehicle looked before being in the hands of the tow truck driver. You can also have details of why you needed assistance. Record the date, time, location, and weather conditions. Removing any valuables from your car is also wise in case you cannot access your car.

Company Details

Before allowing the company to take your car, get as many details about it as you can. You should record the name, address, phone number, driver’s name and the license plate of the tow truck. Reading over any paperwork can ensure you are aware of the towing process. Make sure you keep any receipts and stay in contact with the driver so you know where your car is going.

Call Your Insurance Company

As soon as your vehicle has been damaged, call your insurance company. Your insurance company can tell you whether or not damages will be covered from the accident. Since cars are quite expensive, your insurance company covering the damages can be a huge help. The insurance company can also provide you with further details on how to pay for the vehicle and how to get a rental if needed.

If you liked this blog, check out this one on, “The Different Types of Trucks in Our Fleet.”


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“Great towing company! The gentleman was courteous, knowledgeable, helpful and arrived in a timely fashion. I’m a strong believer in giving credit where it is due and they hit all the marks! ”

Google Review
Google Review

“He examined the situation and assisted where he could. He even went the extra to drive me back home from the dealership because the shuttle was gonna take a while still. ”

Google Review
Google Review

“It was my first time ever having to tow my car from a flat tire and I knew nothing about what goes on. Luckily the staff were friendly, knowledgeable, and kept me re-assured by answering all my questions. ”

Yelp Review

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